About TechSmart Homes
Alan O'Meara
I spent 9 years as a Senior Engineering Manager at Adobe, building and running the infrastructure that complex software depends on. TechSmart Homes exists because I kept noticing the same gap in the smart home industry: brilliant devices, badly engineered systems.
9
Years at Adobe
25%
Infra cost cut via AWS migration
40%
Reduction in critical downtime
CCNP
Cisco-certified networking
Most smart home installers come from an electrical or AV background, and that shows in how the average smart home behaves: a thermostat that works, a lighting app that randomly logs out, a security camera on a different network than everything else, and no one who can explain why any of it is set up the way it is.
My background is different. Over 15 years in technical roles, including 9 years at Adobe rising to Senior Engineering Manager, I led the infrastructure engineering and site reliability teams behind Adobe Campaign — including the migration of its platforms from on-premises data centers to AWS, and the escalation engineering function handling its largest enterprise clients' most critical incidents. I also hold a CCNP in networking, the same discipline that determines whether a mesh Wi-Fi setup actually covers every room or quietly drops out behind a stairwell.
Most recently, I led development of Ketchup, a production AI agent that summarises Slack incident war rooms and keeps Jira tickets in sync automatically — now a standard tool used daily across Adobe engineering. I've spent my career thinking in terms of architecture, redundancy, monitoring and root-cause fixes, not quick patches.
After being made redundant from Adobe, I made the decision to put that engineering background to direct use, close to home: TechSmart Homes installs smart lighting, security, climate, audio and full home automation systems across Dublin, Meath and Kildare — designed and documented the way I'd expect of any production system, because that's the only way I know how to build things.
Engineering Credentials, Applied at Home
Large-Scale AWS Migrations
Led the migration of Adobe Campaign's infrastructure from data centers to AWS — a 25% reduction in operational costs and a 15% improvement in uptime, with zero room for a botched cutover.
CCNP-Certified Networking
Cisco Certified Network Professional, with hands-on background in load balancing, DNS, MPLS and TCP/IP. The same networking fundamentals that decide whether your mesh Wi-Fi actually reaches every room.
Site Reliability & Escalation Engineering
Led the SRE and escalation teams handling Adobe's most critical enterprise incidents — work that cut critical customer downtime by 40% and repeat escalations by 25% through root-cause fixes, not workarounds.
Production AI Systems
Engineering lead for Ketchup, an AI agent that summarises Slack incident war rooms and keeps Jira tickets updated automatically — now a standard tool inside Adobe, used daily in production.
How I Work
Leadership-led, hands-on where it counts. Every install follows the same four steps — no shortcuts, no surprises.
Assess
A proper walkthrough of your home, existing network and wiring — not a guess. This is where most installers cut corners and where most failures start.
Design
A system designed as a whole: network capacity, device placement and automation logic planned together, before anything is bought or mounted.
Install & Test
Clean installation, then deliberately tested — power cuts, dropped Wi-Fi, app updates — the same way you'd test a production system before relying on it.
Document & Hand Over
You get a clear record of how your system is configured, so it's never a black box only one person understands.
Want to know more before booking? Get in touch — happy to talk through your home and your goals first.
Ready for a smart home that just works?
Book a free, no-obligation consultation. We'll talk through your home, your goals, and what a reliable setup actually looks like — no jargon, no upsell.